Privacy policy

PRIVACY POLICY

Last Updated: 23.06.2026

Welcome to CartPrime. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through third-party payment providers)
  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Viewed
  • Time Spent on Pages
  • Referral Sources

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To communicate order updates
  • To improve our website and services
  • To personalize your shopping experience
  • To prevent fraud and unauthorized transactions
  • To comply with legal obligations
  • To send promotional emails, offers, and updates (only if permitted by law)

3. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, and similar tracking technologies to improve user experience and website functionality.

Cookies may be used to:

  • Remember customer preferences
  • Maintain shopping cart functionality
  • Analyze website traffic
  • Improve marketing performance
  • Measure advertising effectiveness

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. THIRD-PARTY SERVICES

We may use trusted third-party service providers to operate our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer support tools

These third parties may have access to information only as necessary to perform services on our behalf.

Examples may include:

  • Shopify
  • Razorpay
  • Google Analytics
  • Meta (Facebook & Instagram)
  • Google Ads

We encourage you to review the privacy policies of these third-party providers.

5. PAYMENT INFORMATION

We do not store complete payment card information on our servers.

All payment transactions are processed through secure third-party payment gateways that comply with industry security standards.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information.

These measures may include:

  • SSL encryption
  • Secure payment processing
  • Restricted access to customer information
  • Regular monitoring for security vulnerabilities

While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

7. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

8. CUSTOMER RIGHTS

Subject to applicable laws, customers may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Request information about how their data is used

To exercise these rights, please contact us using the details provided below.

9. MARKETING COMMUNICATIONS

You may receive promotional emails, SMS messages, or marketing communications from us.

You can opt out at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly
  • Following the opt-out instructions included in communications

10. CHILDREN'S PRIVACY

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take appropriate steps to remove it.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

13. CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Store Name: CartPrime

Customer Support: contact@cartprime.online

We will make reasonable efforts to respond to inquiries within a reasonable timeframe.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.